FAQ
What are GRLS 3D decals made of?
GRLS decals are made from high-quality industrial vinyl coated with glossy, flexible resin for that signature jewelry-like and glass-like shine. This material is guaranteed not to yellow, harden, or crack over time.
Are all decals handmade?
Yes! We carefully select our collections and print designs, and hand-coat each decal with high-quality, flexible, UV-resistant resin. Small batches, obsession with detail, and quality we stand by.
Where can I use GRLS Phone Jewelry?
While GRLS 3D decals are the perfect match for your phone, don't limit your imagination. They look iconic on AirPods, iPads, MacBooks, mirrors, notepads, etc. Our premium resin is flexible enough to handle slightly curved surfaces, so feel free to experiment. GRLS decals add shine, mood, and personality wherever you add them 💫
Do GRLS decals leave residue when removed?
No, they peel off cleanly from most smooth surfaces. If a tiny bit of adhesive stays, it can be removed with rubbing alcohol.
How do I apply GRLS 3D decals?
Clean the surface (preferably wipe with alcohol) → dry it completely → gently peel off the butiest piece → apply → press firmly → enjoy → make a pic, post & tag us. That’s it!
Can I reposition them?
Yes, but only during the first few seconds of application. After that, the adhesive sets for long-term hold.
Are GRLS Phone Jewelry waterproof?
Our decals are water-resistant and withstand splashes, but we don’t recommend full submersion.
How do I keep my decals looking shiny?
Wipe them gently with a soft cloth. Avoid harsh chemicals and alcohol.
Do you restock sold-out packs?
All our collections are handmade in small batches, which means some designs come back and others don’t. If something catches your eye, don’t wait too long.
How long does delivery take?
Most orders arrive within 1 week. More details on our Shipping page.
Do you offer tracking?
Yes! We treat every GRLS order like a gift to a friend. To ensure your jewelry decals arrive safely and quickly, we ship from our two locations in Vancouver (Canada) and Washington, DC (USA).
My order hasn’t arrived. What should I do?
Reach out to us! We’ll help you figure out what’s happening and find the best solution.
My product arrived damaged. What now?
If your order arrives damaged or incorrect, or is lost in the mail, we will send a free replacement immediately or issue a full refund. Just send a quick photo of the issue to team@grls.shop and we will handle the rest.
Do you accept returns?
Yes! Love it, or it’s on us.
At GRLS, we believe in the magic of our Phone Jewelry. We want you to be obsessed with your purchase. If something isn't perfect, we are here to make it right with no drama and no stress.
Can I cancel my order?
Yes, as long as it hasn’t shipped yet. Just contact us as soon as possible.